Cookie Policy

Overview

This Cookie Policy explains how Helix uses cookies and similar technologies when you visit our website.

Cookies help us operate the website, improve performance, understand visitor behavior, personalize experience, and support marketing activities.

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device, remember preferences, maintain sessions, and collect information about how the website is used.

Types of Cookies We Use

Helix may use the following categories of cookies:

• Essential cookies: required for core website functionality, checkout, security, cart behavior, and account access.
• Functional cookies: used to remember preferences and improve user experience.
• Analytics cookies: used to understand website traffic, page performance, and visitor interactions.
• Marketing cookies: used to measure advertising performance, personalize marketing, and support retargeting.

Shopify Cookies

Because Helix operates on Shopify, certain cookies may be used to support ecommerce functionality, checkout, cart behavior, fraud prevention, analytics, and customer session management.

These may include cookies such as _shopify_y, _shopify_s, _shopify_sa_t, _shopify_sa_p, cart, cart_sig, secure_customer_sig, and other Shopify related cookies.

Analytics Cookies

Helix may use analytics tools such as Google Analytics to understand how visitors use the website, which pages are viewed, how users navigate the site, and how performance can be improved.

Analytics cookies may include identifiers such as _ga, _ga_*, or other analytics related cookies.

Marketing and Advertising Cookies

Helix may use marketing technologies from platforms such as Meta, Google, or other advertising partners to measure campaign performance, deliver relevant advertising, and understand user interactions after viewing or clicking ads.

Marketing cookies may include identifiers such as _fbp, _fbc, or other platform specific tracking technologies.

Third Party Cookies

Some cookies may be placed by third party service providers used by Helix, including ecommerce infrastructure providers, analytics platforms, advertising networks, payment providers, and customer communication tools.

These third parties may process information in accordance with their own privacy and cookie policies.

Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive alerts before cookies are stored.

Please note that disabling certain cookies may affect website functionality, including cart, checkout, account access, and preference settings.

Cookie Consent Tools

Where required by applicable law, Helix may use a cookie banner or consent management tool to allow visitors to manage cookie preferences.

Your available choices may depend on your location, browser settings, and applicable privacy laws.

Changes to This Cookie Policy

Helix may update this Cookie Policy from time to time to reflect changes in technologies, website functionality, legal requirements, or business practices.

The latest version will always be available on this page.

Contact

Questions about this Cookie Policy? Contact us at contact@helix-solution.com.

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